ITIL Foundation Training and Certification

ITIL Foundation Training & Certification Course

This program is conducted in major Indian cities like Bengaluru, Chennai, Kolkata and Mumbai. Click on the buttons inside the tabbed menu to view the details:

Course Description

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). The focus of a business should move from simply managing the company’s IT to making IT truly productive by helping the business achieve its strategic goals. ITIL certification helps organizations fulfill this goal by providing guidelines for establishing governance standards and enhancing the alignment between business and its IT processes.

Audience: ITIL certification is most suited for IT Managers, System Analysts, Quality Analysts, System Administrators, Operations Managers, and Database Administrators.

Course Objectives

  • Understand and implement IT Service Management best practices, key concepts, principles, and process models required for clearing the ITIL Foundation certification exam
  • Gain understanding of scope, purpose, and objective of, service strategy, service transition, service design, service operations, and Continual Service Improvement
  • Apply ITIL concepts, tools and techniques to improve effectiveness and efficiency of business for optimizing customer experience
  • Learn to automate standard tasks and apply lean principles to enhance efficiency of IT Service Management processes in this ITIL 2011 foundation training
  • Centralize processes and teams and save costs using well defined fit-for-use and fit-for purpose processes
  • ITIL Foundation course provides participants a complete structure with a set of procedures to help them take a proactive approach in improving business performance with the help of IT.


Please feel free to write us at for any queries related to program,
upcoming schedule and fee. Call: +91-9051092035 or WhatsApp: +91-9051092035

Schedule for PMP Preparation Training in 2018 varies by city - for Kolkata it is as follows:
Month Dates No of (days)
January Completed 2
February Completed 2
March Completed 2
April Completed 2
May Completed 2
June Completed 2
July Completed 2
August Completed 2
September 22nd, 23rd 2
October 27th, 28th 2
November 17th, 18th 2
December 8th, 9th 2

Study Mode & Fees

Certification Name Study Mode Fees Enroll & Pay
ITIL Foundation v3 Classroom Rs. 21,500 Enroll
ITIL Foundation v3 Self-study Rs. 17,000 Enroll


The frequently asked questions are -

Q: Who is the certifying body?

A: The certifying body is Axelos

Q: Who will conduct the exam?

A: The exam is conducted by PeopleCert which is authorized body to conduct this exam

Q: What are the pre-requisites for taking the ITIL Certification Exam?

A: There are no mandatory Prerequisites for taking the ITIL Certification exam - however the following helps to facilitate the process

  • Atleast one year of work experience in IT Service Management is recommended


    Understanding of the processes relating IT Service Management is helpful for successful certification

Q: Is this training mandatory?


  • No, but we recommend all participants to do our training as that will help them to understand and assimilate basic aspects of this domain and make their certification more meaningful - what is the use of certification if you cannot explain basic concepts.

Q: What is the mode of exam - online or paper?


  • One can take either the online or the paper mode of exam. If you opt for online then we will provide you with the exam voucher and book your slot for the online proctored exam and you can appear for the exam. If however, you want to take the paper exam then the same will be held on the second day of the exam.

Q:Where will I take the paper exam?


  • The exam will be conducted at our center under examination conditions in the presence of an invigilator.

Q: After how many days will I receive the certificate?

A: The certificate will be received by you in the email in around 14 - 21 days

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A Few Things You’ll Love!

  • Accredited Training Partner
  • Certified & Industry Experts Trainers
  • Multiple Training Delivery Models
  • Customized Course
  • 24/7 e-Learning Access
  • Assessments and Mock Tests
  • Placement Assistance

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