Hindi Language Courses

Hindi Communicative Course

Module 1: Introduction to Hindi and Indian Workplace Culture (3 hours)

• Overview of Hindi as an official language of India

• Understanding regional variations and common dialects

• Cultural values, communication hierarchy, and professional etiquette

• Importance of Hindi in workplace and customer interactions

Outcome:
Participants understand cultural nuances and develop confidence in using Hindi for greetings and introductions.

Module 2: Basic Spoken Hindi for Everyday Office Use (6 hours)

• Hindi alphabets (recognition, not writing focus)

• Pronunciation of common sounds

• Basic vocabulary: numbers, days, time, common objects

• Sentence formation: subject–verb–object structure

• Common greetings and expressions for daily use

Outcome:
Participants can introduce themselves and engage in simple office conversations in Hindi.

Module 3: Workplace Communication Skills (6 hours)

• Polite expressions and requests in Hindi

• Asking questions, giving and following instructions

• Discussing work status, meetings, and schedules

• Making and responding to small talk

• Telephone and video call etiquette in Hindi

Practice:
Role-plays and short dialogues simulating real office situations

Outcome:
Learners confidently use Hindi in day-to-day professional interactions.

Module 4: Customer Interaction and Frontline Scenarios (6 hours)

• Handling client greetings, calls, and inquiries in Hindi

• Explaining products, services, and processes

• Managing complaints or feedback with empathy and professionalism

• Maintaining positive tone in customer-facing roles

Outcome:
Participants can communicate effectively with Hindi-speaking customers and partners.

Module 5: Professional Vocabulary and Bilingual Communication (4 hours)

• Industry-specific terms and workplace phrases (customized per client’s domain)

• Office terminology: HR, finance, logistics, IT, etc.

• Translating common English workplace phrases into Hindi

• Writing short messages, emails, or reports in bilingual (English–Hindi) format

Outcome:
Learners build a Hindi vocabulary relevant to their work domain and communicate fluently in mixed-language settings.

Module 6: Cultural Communication and Soft Skills (3 hours)

• Tone, respect, and hierarchy in Hindi conversations

• How to sound polite and professional in Hindi

• Common communication mistakes and how to avoid them

• Building rapport with Hindi-speaking colleagues and teams

Outcome:
Participants develop the right tone, manner, and confidence for Hindi workplace communication.

Module 7: Practice, Evaluation, and Certification (2 hours)

• Listening and speaking assessments

• Group activities, role-plays, and feedback sessions

• Certificate of Completion awarded upon successful participation

Additional Features:

• Interactive Sessions: Speaking, listening, and situational practice

• Customizable Modules: Adapted for specific industries (retail, IT, hospitality, healthcare, etc.)

• Bilingual Trainers: English + Hindi support for better comprehension

• Corporate Reports: Attendance and performance feedback for HR